Yelo Bank Installment Platform
The installment platform developed for Yelo Bank gave customers the opportunity to monitor their payment plans through a single system, manage their next payments and have convenient access to transaction history.
Bank | Banking and finance
Yelo Bank customers
Development of installment payment management platform
Digital banking channels of Yelo Bank
Tracking payment plans, managing next payments and transaction historyProblem
There was no special digital platform for Yelo Bank customers to monitor and manage installment payments through a single system.
Customers found it difficult to conveniently track information about active installment plans, next payment dates, amounts paid, and outstanding debt. The lack of access to the history of previous transactions from a single channel made it difficult to manage payments and personal financial planning.
For the bank, there was a need to systematically monitor installment transactions, provide customers with up-to-date information, and manage processes on a single platform.
Analysis of installment processes and user needs
In the first phase, how customers track their installment payments, what information they need and the difficulties they face in the process of managing payment plans were analyzed.
Basic user scenarios were developed, including viewing active installments, determining the next payment date and amount, checking previous transactions, and changing payment plans.
Based on the results of the analysis, the structure of the platform was developed, which allows customers to access all installment information through a single and simple interface.
Developing a simple and functional interface
A modern, simple and easy-to-use interface has been developed for customers to conveniently manage their installment payments.
Active installment plans, total loan amount, paid installment, remaining amount and next payment date are clearly presented on the platform.
Displaying data in a structured form allowed customers to more easily assess their financial situation and plan their next payments in advance.
Payment plans and subsequent transactions
Through the platform, customers can track their current installment plans, determine their next installments, and manage their plans.
Current information about the payment amount, term, next payment date and remaining debt is provided for each installment. Customers can change their payment plans and arrange their payments more flexibly within the available options.
This approach not only reduced the risk of forgetting or delaying installment payments, but also made it easier for customers to manage their personal finances.
Transaction history and data tracking
An electronic history of all installment payments made on the platform was created.
Customers can review the history, amount, status and installment plan of their previous payments through a single system. This function provides both verification of payments and more transparent monitoring of financial transactions.
And the bank gets the opportunity to centrally manage installment transactions, payment statuses and customer information.
Centralized control and transparency
The platform combines all information on installment payments in a single system. Active plans, completed payments and remaining amounts are automatically updated and presented to both the client and the bank in an up-to-date form.
Centralized data flow facilitates the tracking of transactions, reduces the need for manual checks and allows for more prompt identification of possible discrepancies.
This mechanism enables the bank to manage installment products more effectively and respond to customer requests faster.
Technical approach
Installment platform was developed based on the principles of secure data exchange, providing up-to-date information and ease of use.
Installment plans, payment statuses and transaction history are automatically updated in the system. Appropriate security mechanisms have been implemented to protect user data and ensure that the customer has access to only their own financial data.
The flexible technical structure of the platform enables the introduction of new installment products, additional payment functions and different management capabilities into the system in the future.
The result of the project
With the launch of the Yelo Bank Installment Platform, customers have the opportunity to manage their payment plans more conveniently and transparently.
Users started tracking their asset installments, next payment dates, remaining amount and previous transactions from a single platform. Convenient access to payment information has made financial planning easier and improved the customer experience.
The bank had the opportunity to monitor and manage installment transactions in a more systematic way. As a result, operational efficiency, customer satisfaction and the quality of banking services increased.
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