Privacy policy
This Privacy Policy explains the types of personal data collected, used and potentially shared through the services provided by “Multi Solutions” LLC (“we”, “the Company”) and the www.msolution.az website (“Services”), how that data is used and with whom it may be shared. By using our Services, you agree to the terms described in this Policy.
Information we collect
a) Information provided by the user:
• First name, last name and patronymic;
• Mobile phone number and email address;
• Tax identification number (TIN);
• Payment and card information;
• Contact and address details.
b) Information collected automatically:
• IP address;
• Device and browser information;
• Operating system and user activity;
• Geolocation data where applicable.
c) Information received through partner systems:
• Information supplied for customer identification;
• Technical details of payment transactions.
How we use information
Collected information may be used for the following purposes:
• Providing and improving our services;
• Customer identification and authentication;
• Managing payments and processing payment transactions;
• Fulfilling legal obligations;
• Reducing security and fraud risks;
• Providing marketing, notifications and offers (only with consent);
• Statistical and analytical review.
Sharing information with third parties
Personal data may be transferred to third parties in the following cases:
• Technical service providers that support payment services, including data processing, storage, authentication and security, information technology, communications networks and technical equipment.
Cookies
We use cookies to collect additional information when users access our services. Cookies are small text files stored on a user’s device that help recognise the user and improve service functionality.
6.1. Purpose of cookies
The following types of cookies may be used: necessary, analytical, functional and preference-based cookies (only with the user’s explicit consent).
6.2. Cookie controls
Users can restrict or delete cookies through their browser settings. Some services may not function fully without certain cookies.
Contact information
Company: “Multi Solutions” LLC, TIN: 1307844031
Registered address: AZ1048, Baku, Surakhani district, Garachukhur settlement, Ahmad Mehbaliev ave., houses 94 and 96, apartment 57-3
Email: support@msolution.az
Licence: PT-004, issued on 28 August 2024 by the Central Bank of the Republic of Azerbaijan.
Supervisory authority contact information
Central Bank of the Republic of Azerbaijan:
Hotline: (+994 12) 966
Tel.: (+994 12) 493 11 22;
Fax: (+994 12) 493 55 41
Email: mail@cbar.az
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