PulBox – Transfer and balance platform for Wolt couriers
PulBox is a digital platform designed for Wolt couriers to manage their daily earnings and balance transactions more conveniently. The system allows couriers to monitor earnings data in real time, transfer their funds in seconds, and get instant information on all transactions.
Private sector | Mobile application and admin panel
Couriers operating with Wolt delivery service
Development of mobile application and management system
Integration with Wolt data flow and payment systems
Real-time balance tracking, fast transfer, push notifications and accountabilityProblem
In existing systems, couriers' earnings data were sometimes delayed, which limited their prompt access to their daily earnings. The lack of timely access to funds made it difficult for couriers to manage their day-to-day expenses and financial planning.
Since the transfer process consisted of several stages, it required additional time, and it was not possible to transparently track the status of transactions.
Access to balance, earnings and payment information was not convenient enough, as the interfaces used were not fully adapted to the daily needs of couriers. Late submission of information related to operations also led to an increase in customer support requests.
Analysis of financial processes of couriers
In the first stage, the daily earnings, balance and transfer processes of Wolt couriers were analyzed.
Key user scenarios were identified, including couriers tracking their income, accessing their funds, checking their previous transactions and receiving information on transfer results.
Based on the results of the analysis, the structure of a simple and flexible mobile platform was formed in accordance with the daily routine of couriers.
Mobile application development
An easy-to-use mobile application was developed for couriers to manage all major financial transactions through a single interface.
Through the application, couriers can monitor their current balance and earnings data in real time, and carry out transfer operations in just a few steps.
A simple and intuitive interface provided quick access to the main functions. With this, couriers began to manage financial information more conveniently without the need for additional procedures.
Quick and transparent access to funds
The transfer process on the PulBox platform has been simplified, ensuring that requests are processed within seconds.
The courier initiates the transfer operation from the mobile application, monitors the status of the request and is immediately notified when the operation is completed. Electronic recording of all stages allows for more transparent management of the process.
The fast transfer feature has made everyday financial management easier by providing couriers with more prompt access to their earned funds.
Creation of push notifications and reporting module
A push notification mechanism was created for couriers to receive immediate information about the operations.
Information about balance change, transfer request and transaction result is sent to the user instantly. This feature allows couriers to track their financial transactions without constantly logging into the app.
Through the reporting module, access to the history of previous earnings, balance changes and transfer transactions was provided. Couriers can review financial data for specific periods and analyze their income more easily.
Monitoring and centralized control
On the platform, couriers' balance changes, earnings data and transfer operations are recorded in a single system.
It was possible to monitor transaction statuses, user activity and financial information through the control panel. Centralized control enabled more prompt identification of possible discrepancies and quick investigation of appeals.
Keeping all transaction history in the system increased accountability and reduced the need for manual processes.
Technical approach
PulBox was built in the form of a single digital ecosystem consisting of a mobile application and control panel. The platform provided real-time data updates, secure processing of financial transactions and user data protection.
Push notifications, a reporting module and an electronic history of transactions allowed couriers to monitor their financial processes more transparently.
The system's flexible architecture allows new users, payment functions and additional management tools to be integrated into the platform in the future.
The result of the project
With the launch of the PulBox platform, it has become more convenient and transparent for Wolt couriers to manage their daily earnings and balance transactions.
Couriers were able to track earnings in real time, transfer their funds in seconds, and receive instant notifications of all transactions. Quick access to income improved their daily work experience and motivation.
The clear presentation of operational data within the application and the creation of a report module made it possible to reduce requests to customer support. As a result of the management of financial processes through a single system, operations were optimized and a more sustainable business model was formed for Wolt couriers.
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