Privacy Policy

a) Data provided by the user: • Name, surname, patronymic; • Mobile phone number and email address; • Taxpayer identification number (TIN); • Payment and card details; • Contact and address information.

b) Automatically collected data: • IP address; • Device and browser information; • Operating system and user activity; • Geolocation data (if applicable).

c) Data obtained via partner systems: • Data provided for customer identification; • Technical indicators of payment operations.

Collected data may be used for the following purposes: • Provision and improvement of services; • Customer identification and authentication; • Management and execution of payments; • Fulfillment of legal obligations; • Reduction of security and fraud risks; • Delivery of marketing, notifications, and offers (only with consent); • Conducting statistics and analytical analysis.

Personal data may be shared with third parties in the following cases: • Technical service providers supporting the provision of payment services (these services include data processing, storage, authentication, security assurance, as well as the supply and maintenance of information technologies, communication networks, and technical devices used in the provision of payment services)

We take the following measures to ensure the confidentiality and integrity of personal data: • Technical measures to encrypt and protect data; • Administrative and organizational security policies; • Restriction of access to data and logging systems; • Compliance with PCI DSS international security standards for card data processing. Personal data is stored as long as the user account is active and for 3 (three) years after deactivation. After this period, data is either destroyed or archived anonymously.

Users have the following rights: • Access and request correction of their personal data; • Request restriction or cessation of data processing; • Request deletion or archiving of data; • Receive information about data transfer; • Exercise other rights defined by legislation. These rights may be exercised in writing or electronically, confirmed with an electronic signature.

Cookies are used to collect additional information about users when using the Services provided by the Company. Cookies are small text files stored on the user's device that help recognize the user and improve the functionality of the service.

6.1. Purpose of Cookies

The following types of cookies may be used: • Essential cookies; • Analytical cookies; • Functional cookies; • Preference-based cookies (only with explicit user consent).

6.2. Cookie Control

Users can restrict or delete cookies via browser settings. Some functionalities of the Services may not be fully available without cookies.

We reserve the right to make changes to this Privacy Policy at any time. Changes become effective from the date of publication on www.msolution.az. If you disagree with the changes, you have the right to stop using the Services.

Company name: “Multi Solutions” LLC TIN: 1307844031 Legal address: AZ1048, Baku, Surakhani district, Garachukhur settlement, Ahmad Mehbaliev pr., house 94, 96, apartment 57-3 Email: support@msolution.az License: ÖT-004, 28.08.2024 – issued by the Central Bank of the Republic of Azerbaijan.

Central Bank of the Republic of Azerbaijan: Hotline: (+994 12) 966 Tel.: (+994 12) 493 11 22; Fax: (+994 12) 493 55 41 Email: mail@cbar.az